第二课:失物招领服务
Lesson 2 Lost and Found Service
情景模拟 一位外国游客来到参观者服务点。
A foreign visitor went to the Visitor Service Center。
A:您好,请问有什么能为您服务吗?
A: Hello, what can I do for you?
B:我弄丢了我的护照,你们能帮我找到吗?
B: I’ve lost my passport, could you help me find it?
A:好的,请提供您护照的基本信息。
A: OK, please tell me the basic information of your passport。
B:我是来自西班牙的Raul Gasol,护照号是G12345678。
B: I’m Raul Gasol from Spain, and my passport number is G12345678。
A:请稍等,我帮您查询一下。
很抱歉,我们的失物招领处还没收到您的护照。
(工作人员将失物招领登记表递给Raul)
请填写您的基本信息及联系方式,以便能及时与您联系。
A: Please wait a minute. Let me check it for you。
Sorry, the Lost and Found Center hasn’t received your passport yet。
(The staff gives a lost and found registration form to Raul)
Please fill in your basic information and contact details. We will inform you immediately when the Center received your passport。
责任编辑:虫虫