4. 致歉信
June 5, 2005
Dear Mr. London,
I am writing to express my regret that I was unable to keep my engagement to meet you in the office. I fear you are displeased at my failing to keep my promise, but I trust you will forgive me. Let me explain. My mother suddenly fell sick early this morning, and I had to send her to the hospital.
I shall be obliged if you will kindly write and tell me when and where we can meet again. I hope to see you soon.
Yours sincerely,
John Smith
(1) 致歉信是写信人因失约等给收信人带来不便，表示道歉和请求谅解的信函。致歉信中首先要充分体现写信人的诚恳态度，尽可能照顾到收信人的感受，并能使其接受;其次要具体，详细说明道歉的原因，譬如自己被迫不能践约或一时过失所造成的后果。最后，再次对给收信人带来的不便说声抱歉，并可提出补救的建议。
首段：开门见山，表示诚恳的道歉。
主体：具体写明道歉的原因。
结尾：再次表示歉意，可提出补救措施。
(2) 常用套语
开头句：
I am writing to express my regret that...
I am excessively sorry to say that…
Please accept my sincere apology for ...
Much to my regret, I was unable to…
结尾句：
Please allow me to say sorry again.
Once again, I am sorry for any inconvenience caused.
Hope you can accept my apologies and understand my situation.
I sincerely hope that you will be able to think in my position and accept my apologies.
[范文]
June 15, 2005
Dear Al,
Much to my regret, I have to cancel our trip to Tibet at the last minute. I understand you have put so much work into arranging this party.
I felt very bad about having to fly to Beijing to attend an urgent business meeting there. I hope this bouquet of flowers can do a little to make up for the disappointment.
Once again, I am sorry for any inconvenience caused. I think we can visit sometime in autumn this year.
Yours,
Jane
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