怎样写第一封催款信？
　　1. How to start your letter?
　　I am writing to remind you that you have not settled our invoice #________ for $________.
　　It has been two months now since we delivered your garments, and we have yet to receive your payment for $1,890.50.
　　We would like to remind you that payment of your account at Metro Mart is past due.
　　May we call your attention to your payment for the disks we delivered to you two months ago?
　　We would like to direct your attention to the following freight bills which are unpaid beyond the credit period permitted by our agreement.
　　2. How to add more details?
　　A copy of our bill for $_____ is enclosed along with an envelope for your convenience.
　　We have enclosed a copy of the item listed below that remains open on your account: . . .
　　This amount should have been paid by ________[date], so you can see it is quite old.
　　3. How to specify your request?
　　Please let us know when you will pay or at least start by making partial payments.
　　Please use the enclosed envelope to send in your check for $_______.
　　If your check is in the mail, we say "Thank you." If not, won't you please give this your prompt attention.
　　If you are not able to pay the balance in full at this time, please let us know and we will be glad to arrange an installment plan with you.
　　It is to your advantage as well as ours to keep your credit accounts current.
　　4. How to end your letter?
　　We would appreciate prompt payment.
　　We greatly appreciate your prompt payment of this sum.
　　Please let me know if I can be of assistance.
　　Thank you for your attention to this matter.
　　If you have already sent your check, we thank you for doing so.
　　If you have already sent your payment, please disregard this notice and accept our thanks.
　　II. SAMPLE
　　范文
　　Dear ___________:
　　We have not received your payment for $_________ which is over due for _______ days. Please check your records.
　　If you have already sent your payment, please disregard this notice and accept our thanks for your payment.
　　Sincerely yours,
　　_________[name]
　　_________[title]
　　III. TIPS
　　掌握写作要领
　　1. Be courteous in your first collection letter.
　　2. Be persuasive rather than threatening.
　　3. Include the necessary details:
　　The amount owed by the customer
　　The length of time the bill has been overdue
　　What specific action the customer should take
　　4. Encourage prompt response and contact.
　　怎样写第二或第三封催款信
　　1. How to start your letter?
　　Again we call your attention to
　　your payment due April 30.
　　We again call your attention to the following invoices which, according to our records, are still unpaid well beyond our normal terms:
　　Once again, we ask for your cooperation in paying your account which is now more than two months past due.
　　We have not received any response from you to the recent reminder we sent you on May 20 about your overdue account.
　　You did not respond to our first reminder of your overdue balance of $2578.50.
　　You have not answered my previous letters asking for payment on your $2578.50 purchase.
　　2. How to ask for an explanation?
　　Would you please let us have an explanation of why the invoice is still outstanding?
　　Please let us know why the balance has not been cleared.
　　We would like to know if there is a reason for your delay in paying your long overdue account.
　　3. How to press for payment in a milder tone?
　　I am sure it is not your intention to ignore past due notices at the expense of your credit standing.
　　I am sure you are not intentionally trying to make our work difficult, but that's what it amounts to.
　　We realize that financial conditions in your firm have not been good recently. By now, however, we feel you should be able to start paying again.
　　Perhaps you have overlooked these past due payments. It would be only fair to pay them now.
　　To avoid an unfavorable report of your credit records, we suggest an immediate payment of the amount due.
　　4. How to press for payment in a firm tone?
　　We can no longer allow this account to continue to go unpaid.
　　To continue your open accounts it is necessary that they be paid within 60 days as agreed when they are opened.
　　It is essential that this account be settled at once to avoid any problem with your credit standing.
　　In this case, we have no alternative but to withdraw credit privileges.
　　The delinquent status of your account will leave us no alternative but to remove your company from our list of credit customers.
　　5. How to end your letter?
　　We would greatly appreciate your prompt payment.
　　We are counting on your cooperation in making a prompt payment.
　　Please send us your payment today, or at least let us know your reason for the delay.
　　Please restore our confidence in you and maintain your good credit rating by sending us your payment now. "
　　怎样写最后的催款信？
　　1. How to start your letter?
　　You have not responded in any&n
　　bsp;way to our recent letters about your past due account.
　　We remind you once more of your open account that is now _____ days beyond our _____-day terms.
　　Your account is still unpaid in spite of our continual reminders asking for payment or an explanation for your delay.
　　We urgently request that you immediately pay your balance of _____________, which has been outstanding since ___________[date] despite several notices from us.
　　2. How to warn the recipient against further delay?
　　You must realize that we cannot afford to carry this debt on our books any longer.
　　Any further delay in paying your balance due cannot be accepted.
　　You can no longer delay payment if you wish to keep your account open.
　　Our next step is to take legal action to collect the money due us.
　　This is unpleasant for both of us and is damaging to your credit rating.
　　3. How to specify your deadline or demand immediate payment?
　　We must now insist that you send you payment within the next five days.
　　Unless I receive your remittance within the next three days, our attorney will be instructed to start proceedings to recover the debt.
　　If we do not receive remittance within five days from the above date, we will have no choice but to pursue other collection procedures.
　　After April 30, we will have no choice but to cancel your credit and turn your account over to a collection agency.
　　4. How to end your letter?
　　We look forward to your prompt payment.
　　Your immediate response is necessary.
　　Whether or not we take legal action is now your decision.
　　Please make every effort to ensure that we are not forced to take this drastic action.
　　We must hear from you at once to avoid further action.
　　II. SAMPLE
　　范文
　　Dear __________:
　　I am afraid your failure to settle your account, which is over due for more than six months, will leave us with no alternative but resort to legal proceedings.
　　This is to notify you that unless we receive your check for $7,550.50 by June 30, we will place your account in the hands of our attorneys for collection.
　　Yours sincerely,
　　_____________[name]
　　_____________[title]
　　III. TIPS
　　掌握写作要领
　　1. Choose a firm tone for your letter.
　　2. Remind the recipient of your previous collection letters.
　　3. Remind the recipient of all the necessary details:
　　The amount owed by the recipient
　　The length of time the bill has been overdue
　　The additional amount of late charge if there is any
　　4. Tell the recipient what kind of legal action will be taken if the final collection effort fails.

责任编辑：wangpeng6151