Interpersonal Skills
处理人际关系技能
The management of interpersonal relationships includes:
管理人际关系包括:
Effective communication. The exchange of information
有效的沟通。交流信息。
Influencing the organization. The ability to “get things done”
对组织施加影响。“把事情办成”的能力。
Leadership. Developing a vision and strategy, and motivating people to achieve that vision and strategy
领导。构见远景和战略,并激励人们实现之。
Motivation. Energizing people to achieve high levels of performance and to overcome barriers to change
激励。让人们充满活力去取得高水平的业绩并克服变革的障碍。
Negotiation and conflict management. Conferring with others to come to terms with them or to reach an agreement
谈判与冲突管理。与他人商讨,与其取得一致或达成协议。
Problem solving. The combination of problem definition, alternatives identification and analysis, and decision-making.
解决问题。将明确问题、识别解决办法与分析和做出决定结合起来。
责任编辑:小草