Confirming and canceling reservations
I’d like to reconfirm my connecting flight reservation.
I wonder if I could cancel my reservation with United Airlines to New York on November 16.
Sample Dialogue
A: Good morning. Can I please have your ticket and passport? How many pieces of luggage would you like to check in?
B: Just this one piece. Can I carry on this bag?
A: Sure. I’m sorry. Your luggage is 8 kilos overweight.
B: How much should I pay for the excess weight?
A: The charge for excess weight is 6 dollars per kilo.
B: Guess I don’t have a choice.
A: Here’s your boarding pass, ticket and passport. Have a good trip, sir
责任编辑：sealion1986
