28. you install 10 usb tablets on 10 windows 2000 professional computers with built-in usb controllers. after installing the tablet software, the tablets cannot communicate with the computers. what must you do to recover?
a. enable the usb root hub controller and reinstall the usb tablet device drivers.
b. disable usb error detection for the usb root hub controller and enable the usb tablet within the device manager.
c. reinstall the usb device drivers and disable usb error detection.
d. enable the usb ports in the bios and reinstall the usb tablet device drivers.
answer：d
29. you have noticed that files on your local drives were recently deleted, and you don’t recall deleting them yourself. what two steps must you take to track all access to your local folders?
a. enable the local group policy for auditing successful file access attempts.
b. enable the local group policy for auditing unsuccessful file access attempts.
c. enable the local group policy for auditing successful object access attempts.
d. enable the local group policy for auditing unsuccessful object access attempts.
e. enable file auditing through windows explorer.
f. run the disperf –y command from a run line, use system monitor to examine the logical i/o connector, and restart the computer.
answer：c,e
30. you are a local administrator of a windows 2000 professional computer. a secretary named rena has local administrative rights. other users report that she has modified their files without permission. you want rena to be able to install programs, perform backups, and manage printers, but you do not want her to view, change or read files for which permission has not been granted to her. applying the least administrative effort, what should you do?
a. let rena be a local administrator and limit her rights using a local policy.
b. let rena be a local administrator and change the ntfs permissions on other files to deny maria from viewing or modifying them.
c. remove rena’s administrative rights. add her to the power users group and backup operators group.
d. remove rena’s administrative rights. add her to the power users group and grant her ntfs permission to the files she will need to back up.
answer：c
31. the dialup server for your company is configured to record and log secure certificate authentication. a user named ed wants to use smart card authentication on his windows 2000 professional portable computer. his computer has a pc card smart card reader that is installed correctly. you give him a smart card. what must be done to enable smart card authentication on his computer?
a. configure a dialup connection to use eap and select the smart card device for authentication.
b. configure a dialup connection to connect to a private network through the internet and enable 12tp to create a virtual private network.
c. configure a dialup connection to use fpap and select the smart card device for authentication.
d. configure a dialup connection to use certificate authentication and enable the user’s credentials for authentication.
answer：a
32. a user named thomas is leaving your company. his replacement will be melvin—an existing employee. melvin will need the same rights as thomas. with the least administrative effort, how can you grant melvin these rights and ensure that thomas can no longer access your network with his account?
a. rename thomas’ user account to melvin and change the account password.
b. copy thomas’ profile to melvin’s account. delete thomas’ account.
c. configure thomas’ account to immediately expire and be renamed to melvin on thomas’ next attempt to login.
d. delete both accounts. manually recreate melvin’s account to mirror thomas’ old account.
answer：a
33. you want to back up several encrypted files, and are given the option of backing up to either the network or a floppy disk. what should you do?
a. copy the files to a network share on an ntfs volume and do nothing further.
b. copy the files to an ntfs 32 volume and do nothing further.
c. copy the files to a floppy disk that has been formatted using windows 2000 professional.
d. copy the files to an encrypted folder, then copy the folder to floppy disk.
answer：a
34. you are the administrator of a network consisting of 50 windows 2000 professional computers. with the least administrative effort, how do you ensure that users maintain the same individual desktop settings regardless of which computer they use?
a. configure each computer to join a workgroup and create unique accounts for each user within the workgroup.
b. configure each computer to join a workgroup and enable local user synchronization within network tools.
c. configure each computer to join a domain. create a domain user account that uses roaming user profiles.
d. configure each computer to join a domain and a workgroup. assign the workgroup a home directory on the domain controller that will hold every user’s individual settings.
answer：c
35. you are configuring a portable windows 2000 professional computer for access to a routing and remote access server via dialup. the computer has a smart card reader and appropriate drivers installed. you install the mmc to request a new certificate. you install the certificate to use the smart card and want to use this smart card for authentication when connecting to the remote access server. which options should be enabled when configuring advanced security options for the dialup connection?
a. eap
b. encrypted password
c. chap
d. spap
e. ms chap v2
answer：a
36. logged in as a local administrator, you schedule a task to run in 15 minutes. when you return in one hour, it has not run. the system log file contains the error, “the task scheduler failed to start due to the following error: the service did not start due to login failure.” what should be done to correct the problem?
a. set the task scheduler service to log on with a local system account.
b. start the remote rpc service.
c. log off, then log back on to the computer with an account in the power user group.
d. grant the appropriate ntfs permissions to all drives.
answer：a
37. a user reports slow system performance on her windows 2000 professional computer with 64 mb of ram and 100 mb free disk space. which of the following will improve performance?
a. add the user to the power users group.
b. set the total paging file to use 75% of physical memory.
c. use disk cleanup to remove temporary files and unnecessary program files.
d. ensure that the performance option for the computer is optimized for background service.
answer：c
38. a user downloads an updated device driver for his windows 2000 professional computer and asks for assistance installing it. you are unsure of the source of the driver, and don’t want the user to be unproductive for many hours if the installation causes unforeseen problems. how should you install the driver?
a. save existing driver files to a directory on the computer. install the new driver and reboot. if you encounter problems, reboot to the last known good configuration.
b. install the driver. backup the registry. check the device manager for any conflicts. reboot if none are found.
c. view the advanced properties of the driver file. check for an official signature on the file. install the driver if you find a signature.
d. run a file signature verification survey to verify that the driver is digitally signed. do not install if no digital signature is found.
answer：d
39. you are assigned the task of installing the same image of windows 2000 professional and associated applications on 60 computers with diverse hardware configurations. you install windows 2000 professional and all standard software on one of the computers. you log on as a local administrator and configure the applications and desktop settings. you run the setup manager and create a sys-drop.inf file. you copy sys-drop.inf and setup1.exe to the c:\sys-prep folder. you run sysprep.exe and run third party disk imaging software. you copy the image to the server and test it on another pc. after importing the image, the computer does not run at all. what must you do to correct your imaging process? (choose two)
a. copy sysprep.inf to c:\sysprep.
b. copy the administrator profile to the default users profile and grant permissions to everyone to use the profile.
c. include the –pnp parameter when running sysprep.exe.
d. include the –nosidgen parameter when running sysprep.exe.
answer：a,b
40. you are the administrator of your company’s network. you must install windows 2000 professional on 8 known pxe-compliant computers on the sales segment of your network. the 8 computers have no operating system installed. you intend to load an existing ris image on a ris server to the 8 computers. the 8 computers cannot connect to the ris server. you find out from your own workstation that the nt 4.0 server running wins has stopped responding due to a hard disk failure. what should you do? (choose two)
a. repair and restart the wins server.
b. repair the wins server and upgrade it to windows 2000 server.
c. configure your active directory server to run dhcp.
d. configure a static entry on the wins server pointing to the ris server.
e. recreate your ris disk.
answer：a,c
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